Returns and refunds

Return anything within 30 days of it arriving. Gifts bought for Christmas can go back until January 15.

How to start one

Email coledavidweddle23@gmail.com with your order number, which is on your receipt. Say what you are sending back and why. You will get a reply within one business day with the return address.

Do not ship anything back before you hear from us. Returns that arrive without a reply attached take much longer to match to an order.

What we take back

Anything unused and in its original packaging. Clothing has to be unworn with tags on. If something arrived damaged, wrong, or stopped working, that is on us and the rules below about who pays do not apply.

Who pays return shipping

If you changed your mind, you do. If the item arrived damaged, we sent the wrong thing, or it failed on its own, we cover it and send you a prepaid label.

When the money comes back

We refund once the item reaches us and we have looked at it. The money goes back to the card you paid with, and your bank takes 5 to 10 business days to show it. Original shipping is refunded too when the return is our fault.

Damaged or wrong on arrival

Email us within 7 days with a photo. We will send a replacement or refund you, whichever you prefer. You will not need to ship the broken one back unless we ask.

Cancelling an order

Orders go to the supplier the same day they are placed, so there is a short window. Email us as soon as you can. If it has already shipped it becomes a return.

Questions about any of this go to coledavidweddle23@gmail.com. See also our shipping policy.